Privacy Policy

Effective Date: April 14, 2026

Overview
This Privacy Policy applies to the collection, use, sharing, and protection of personal information when you access and use bubbento.com. By using our services, you agree to this Privacy Policy and our Terms of Service.

Information We Collect
We may collect the following types of information:

  1. Account and Order Information: Name, email, shipping address, order details, after-sales communication.

  2. Payment Information: Payment status and transaction identifiers (we do not store full card numbers).

  3. Device and Usage Information: IP address, browser type, pages accessed, access time, device identifiers.

  4. Cookies and Similar Technologies: Used for login, shopping cart, preferences, and statistical analysis.

Use of Information
We use the information for:

  • Processing orders, deliveries, and after-sales

  • Providing customer support and communication

  • Preventing fraud, enhancing security, and ensuring compliance

  • Operational analysis and improving user experience

  • Sending only order-related notifications; marketing information requires subscription (you can unsubscribe at any time).

Cookie Policy
You can manage or disable cookies in your browser settings. Disabling cookies may cause some features (such as shopping cart/login) to not function properly.

Cookies and Third-Party Analytics
We use third-party analytics tools (such as Google Analytics, Meta Pixel) to analyze website traffic and user behavior. You can control whether to accept cookies via your browser settings and opt-out of ad tracking. We do not sell or share your personal information with unrelated third parties. If you do not wish for us to track your behavior with cookies, you can disable them through your browser settings. You can also opt-out of Google Analytics or Meta Pixel ad targeting via the ad opt-out link.

GDPR and COPPA Compliance
In compliance with the General Data Protection Regulation (GDPR), we ensure that users have the right to access, correct, and delete their personal data, and that we only process personal data when necessary.
Basis for Data Processing: We process your personal data based on the following legal grounds:

  • Contract Fulfillment: We need your data to fulfill our contract with you, such as processing orders, deliveries, and after-sales services.

  • Legitimate Interests: We process data for legitimate interests, including fraud prevention, security enhancement, and service improvement.

  • Consent: If you subscribe to marketing information, you have consented to the use of your data for marketing purposes.

Your Rights

  • Access: You have the right to request a copy of your personal data and see how we process it.

  • Correction: You have the right to request correction of inaccurate personal data.

  • Deletion (“Right to be Forgotten”): You have the right to request deletion of your personal data, unless we need to retain it for legal reasons.

  • Data Portability: You have the right to request your data in a structured, commonly used, and machine-readable format, or to transfer it to another data controller.

  • Data Retention Limitation: We will only store your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Protection Officer (DPO)
If you have any questions about data protection, please contact us at info@bubbento.com.

COPPA Compliance
We comply with the Children’s Online Privacy Protection Act (COPPA), which protects the personal privacy of children under 13.
Children’s Privacy Statement: This service is not directed at children under 13, and we do not knowingly collect personal information from children. If we discover that we have unintentionally collected personal information from children under 13, we will delete that data immediately.
Parental Consent: If we need to collect personal information from children under 13, we will process it only after obtaining parental or guardian consent.

Information Sharing
We may share necessary information in the following cases:

  • With fulfillment and logistics service providers (couriers) for delivery-related information.

  • Share payment processing information required with payment processing service providers.

  • With technology service providers for website hosting, data analysis, and customer service purposes.

  • As required by law or to protect our and users’ safety and rights.
    Users have the right to access, correct, and delete their personal data according to applicable laws.

Data Retention
We will retain your personal information only for the period necessary to achieve the purposes outlined in this policy or as required by laws and regulations.

Data Security
We take reasonable technical and organizational measures to protect your information. However, internet transmission and electronic storage cannot guarantee absolute security.

Children’s Privacy
This service is not directed at children under 13. We do not intentionally collect personal information from children. If such information is discovered, please contact us for deletion.

Your Rights
You can request access, correction, or deletion of your personal information (except when legally or operationally required to retain it) and you can unsubscribe from marketing communications at any time.

Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page, and if necessary, we will notify you via on-site prompts or email.

Contact Us
For assistance, please visit our Contact Us page to get in touch.

  • Phone: +1（816）286-8750

  • Email: info@bubbento.com
    Customer service hours: Monday – Friday: 9:00 AM – 6:00 PM (CST) | Saturday: 10:00 AM – 4:00 PM (CST) | Sunday: Closed